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Business Pilot Harness

Understand performance.
Guide the next decision.

Business Pilot Harness gives agents the analytical tools, business context and memory to investigate performance, explain changes and support ongoing management follow-up, within defined rules.

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Business Pilot Harness in action
WHAT THE HARNESS ENABLES

Business intelligence, with business meaning.

01

A shared meaning for every metric

Agreed KPI definitions, calculation rules and comparable time periods give analysis a consistent foundation.

02

An explanation behind the movement

Agents use analytical tools to compare periods, detect deviations and investigate the factors behind business performance.

03

Continuity beyond the answer

Task memory, recommendations and follow-up workflows keep findings connected to the decisions and actions they inform.

HOW AGENTS WORK

A business question becomes an ongoing investigation.

The Harness supports a loop of analysis, explanation and follow-up. Earlier steps can be revisited as new evidence arrives, priorities change or management asks another question.

  1. Understand

    Interpret the question using the organization’s vocabulary, management context and agreed KPI definitions.

  2. Analyze

    Use approved analytical tools to retrieve the relevant data and calculate metrics using defined comparison and time logic.

  3. Detect

    Locate the deviation across regions, customer groups and periods, and identify what needs further investigation.

  4. Explain

    Connect the observed movement to the evidence available. Make the findings understandable and identify where further analysis is needed.

  5. Recommend

    Propose actions that reflect management rules, business constraints and the evidence. Keep the decision with the people responsible for it.

  6. Follow up

    Retain the findings, decisions and pending questions. Revisit the relevant indicators as the management process continues.

An explanation supported by business data, a decision management can assess and a clear basis for follow-up.

WHAT’S INSIDE

Six blocks, configured for business intelligence.

The same Harness foundation, adapted to performance analysis, management decisions and ongoing follow-up.

01

Loop

Move from a management question through analysis, explanation and follow-up, revisiting earlier steps when the evidence or priorities change.

02

Tools

Query business data, calculate KPIs, compare periods, investigate deviations and prepare reports through approved analytical capabilities.

03

Context

Apply the organization’s vocabulary, KPI definitions, calculation rules, comparable periods and management policies.

04

Memory

Keep the investigation state, earlier findings, decisions, pending questions and follow-up commitments available across steps and sessions.

05

Guardrails

Respect access permissions, approved calculation methods and management approval requirements. Keep recommendations and authorized actions distinct.

06

Evaluation

Test metric accuracy, comparison logic, explanation quality and follow-up behavior against business scenarios and expected outcomes.

SPECIALIZED AGENTS

One Harness.
Agents for specific roles and tasks.

Configure agents around the decisions, information and responsibilities of a particular management role. They share the Harness foundation while operating within their own scope.

EXAMPLE AGENT ROLES
CEO Business Pilot Agent
Commercial Director Agent
Regional Performance Agent

Every Harness is built on the same foundation: loop, tools, context, memory, guardrails and evaluation, configured for the work it needs to support.

Explore the platform
EXPLORE THE PRODUCT FAMILY
Agentic Commerce Harness

Commerce

Operations Harness

Operational execution

BUILT AROUND YOUR BUSINESS

Build around the decisions that matter.

Start with the questions your teams need to answer, the indicators they rely on and the follow-up they need to maintain.

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