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HARNESS ONE / PLATFORM

Everything your agents need
to work inside your business.

Connect model intelligence to your knowledge, systems and rules. HarnessOne brings the operating environment together in five connected layers.

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THE HARNESS ONE PLATFORMIntelligence, connected to your business.
YOUR BUSINESS
Knowledge & contextThe meaning behind the information
Rules & processesThe way your business works
Tools & systemsThe capabilities to get work done
AI modelsClaude · GPT · Gemini · others
HarnessOneThe shared operating environment
SPECIALIZED HARNESSES
Business PilotHarness
E-commerceHarness
OperationsHarness
Specialized agents in each Harness

Run the agent. Coordinate models, memory, tools and execution so an agent can work through a task from beginning to end.

ONE SHARED FOUNDATION

Models provide intelligence.
HarnessOne makes it operational.

The model brings reasoning. HarnessOne connects that reasoning to enterprise knowledge, explicit business logic, system capabilities and the controls required for the work.

01
Platform

The common runtime, context, capabilities, governance and operations.

02
Specialized Harness

A reusable operating environment for a specific business domain.

03
Enterprise agent

An operational instance built for a client, role or business task.

THE PLATFORM CORE

Five layers.
One operating environment.

Each layer answers a different question about how an agent works inside the business.

01

Agent Runtime

Run the agent.

Coordinate models, memory, tools and execution so an agent can work through a task from beginning to end.

Keep the task, its context and its execution state connected as the agent reasons and uses tools.

WITHIN THIS LAYER
  • Model orchestration
  • Agent loops & memory
  • Tool use & execution
  • Long-running tasks
  • Errors & retries
  • Workflow execution
02

Enterprise Context

Understand the business.

Represent the organization, its vocabulary, business definitions and operating rules explicitly.

Give “revenue”, “available stock” or “approved supplier” the meaning they have in your business.

WITHIN THIS LAYER
  • Business knowledge
  • Organization & roles
  • Semantic definitions
  • Products & customers
  • Policies & processes
  • Historical context
03

Capabilities

Connect understanding to action.

Give agents explicit capabilities to read information, perform calculations and act through enterprise systems.

Query a business system, calculate a metric with defined logic, or create an order through an authorized capability.

WITHIN THIS LAYER
  • Tools & APIs
  • System connectors
  • Deterministic engines
  • Search & retrieval
  • Business workflows
  • Permitted actions
04

Control & Governance

Define the boundaries.

Make identity, access, policies and approval requirements part of the environment in which every agent operates.

An agent may prepare an action while a designated person retains the authority to approve its execution.

WITHIN THIS LAYER
  • User & agent identity
  • Scoped permissions
  • Business policies
  • Human approvals
  • Action boundaries
  • Audit records
05

Agent Operations

Know how the agent performs.

Evaluate behavior, trace execution and follow quality, cost and failures as agents and their environments evolve.

Follow a request through its tool calls and outcome, then use that evidence to evaluate the next version.

WITHIN THIS LAYER
  • Business evaluations
  • Execution traces
  • Quality monitoring
  • Cost & latency
  • Failure analysis
  • Versions & regressions
THE AGENT LIFECYCLE

From a defined role
to an evolving operation.

A lifecycle approach connects how agents are built, evaluated and operated over time.

01

Define

Role & objective

02

Connect

Data & systems

03

Ground

Context & rules

04

Equip

Tools & capabilities

05

Govern

Permissions & policies

06

Evaluate

Business scenarios

07

Deploy

Production environment

08

Operate

Tasks, workflows & events

09

Observe

Quality, cost & audit

10

Improve

Versions & scope

Operational evidence informs evaluation, version changes and the next expansion of scope.

FROM COMMON FOUNDATION TO DOMAIN EXPERTISE

The platform is shared.
The environment is specialized.

Business Pilot, E-commerce and Operations each bring their own context, business logic, capabilities, workflows and evaluations to the HarnessOne foundation.

Explore our Harnesses
BUILT AROUND YOUR BUSINESS

Give your agents an operating environment.

Start with the business role, the systems involved and the outcomes you need to evaluate.

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