Product understanding that goes deeper
Use product attributes, variants and compatibility information to respond to specific needs and explain meaningful differences.
Agentic Commerce Harness
Commerce Agent,
from customer's intent to confirmed order
Agentic Commerce Harness gives agents the tools, product context and shopping memory to help customers explore products, check prices and promotions, build their cart and place orders through connected commerce systems.
Request a demoBUILT FOR AGENTIC COMMERCE
Built for agentic commerce.
Full agentic experience : Explore products and variations, check prices and promotions, build your cart and execute orders
- Products, variants and availability
- Recommendations, promotions and budget
- Cart, checkout and orders
WHAT THE HARNESS ENABLES
Commerce experience grounded in your catalog and commercial rules.
Recommendations that fit the purchase
Consider the customer’s preferences and budget alongside current prices, availability and eligible promotions.
A connected path to order
Carry the selection into the cart and order systems, checking the details and obtaining the customer’s confirmation before commitment.
HOW AGENTS WORK
A shopping intent becomes a confirmed order.
The shopping loop adapts as the customer compares options, changes preferences or adjusts the budget. Product and commerce tools provide the information needed for each next step.
A cart that reflects the customer’s choices, an explicitly confirmed order and a clear record of the result.
WHAT’S INSIDE
Six blocks, configured for online commerce.
Product discovery, commercial decisions and order execution share the same Harness foundation.
Loop
Guide the purchase through discovery, comparison, selection and order placement. Return to earlier steps when the customer changes a preference, quantity or budget.
- Discover, compare and choose
- Adjust the selection or budget
- Build the cart and proceed to checkout
Tools
Connect agents to catalog search, price and stock checks, promotion calculations, cart updates and order systems.
- Catalog search, prices and stock
- Cart totals, discounts and charges
- Delivery options and order status
Context
Give agents the product knowledge, customer requirements and commercial rules needed to understand what is sold and what fits the request.
- Categories, attributes and variants
- Dimensions and compatibility
- Promotion eligibility and commercial rules
Memory
Keep the customer’s preferences, budget, considered products, selected variants and cart state available as the shopping journey progresses.
- Preferences and constraints
- Earlier comparisons and selections
- Current cart and pending choices
Guardrails
Check variants, quantities, availability, offer validity and the final total before commitment. Keep customer confirmation, order creation and payment status explicit.
- Verified prices and applicable offers
- Customer approval before commitment
- Clear order and payment status
Evaluation
Test product accuracy, recommendation quality and consistency from the initial request to the final cart and order.
- Fidelity to catalog information
- Fit, compatibility and budget checks
- Consistency between selection, cart and order
SPECIALIZED AGENTS
One Harness.
Agents for specific shopping contexts.
Configure agents for different catalogs, customer needs and purchasing processes, using the same commerce foundation.
EXAMPLE AGENT ROLES
Furniture Shopping Agent
Grocery Ordering Agent
B2B Sales Agent
THE SHARED FOUNDATION
Built on HarnessOne.
Every Harness is built on the same foundation: loop, tools, context, memory, guardrails and evaluation, configured for the work it needs to support.
Explore the platformEXPLORE THE PRODUCT FAMILY
BUILT AROUND YOUR BUSINESS
Bring the shopping journey into your commerce systems.
Explore the catalog, pricing, promotion, cart and order tools your customers’ purchasing journey needs.